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franchising consultants nz

Franchize Consultants

New Zealand Franchising Consultants Firm

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Callum Floyd is a Franchising & Licensing Expert

Callum Floyd is a Franchising & Licensing Expert, CFE, Consultant and Educator.

New Zealand’s largest and most experienced franchising consultancy providing specialist advice and assistance to prospective and existing franchising and licensing networks. Founded in 1989, Franchize Consultants provides consulting, training, mentoring and research services to leading local and international franchising companies.

Franchisee Business Planning

Franchisee Business Planning: Unlocking Growth Through Structure, Support and Shared Focus

At Franchize Consultants, we have worked with many franchise systems to build and strengthen franchisee business planning. It is one of the most valuable tools in a franchisor’s toolkit for improving franchisee performance (and therefore network performance), lifting engagement, and building trust across the network. Yet despite its benefits, business planning remains underutilised in many …

Read moreFranchisee Business Planning: Unlocking Growth Through Structure, Support and Shared Focus
Renewing a Franchisee with an Outdated Franchise Manual

Renewing a Franchisee with an Outdated Manual? Think Again

Franchisee renewals with a franchise manual, are often treated as procedural milestones, but they should not be. A renewal is a critical decision point for both the franchisee and the franchisor, and it deserves strategic attention. Among the many factors a franchisee will consider when deciding to renew is how the franchise system has evolved …

Read moreRenewing a Franchisee with an Outdated Manual? Think Again
Franchise System Support

Weathering the Storm: Supporting Franchise Networks in an Era of Climate Uncertainty

Extreme weather events are no longer a distant possibility. They are presenting an increasing challenge and growing risk for franchisors and franchisees across New Zealand. From cyclones and floods to droughts, climate volatility is more regularly disrupting business operations, supply chains, damaging infrastructure, and creating significant operational challenges for franchisees to manage day-to-day operations and …

Read moreWeathering the Storm: Supporting Franchise Networks in an Era of Climate Uncertainty
2025 National Franchise Conference

2025 National Franchise Conference Megatrends and Franchising Leadership

The 2025 National Franchise Conference will address major trends reshaping franchising, including digital transformation, economic pressures, and workforce challenges. Dr. Callum Floyd will lead two key sessions on franchise leadership and effective business planning. The event, open to all industry participants, will be held in Hamilton from 3–5 August 2025. It offers a timely opportunity …

Read more2025 National Franchise Conference Megatrends and Franchising Leadership
Using AI in Franchising

Why Franchisors Must Act Now to Protect Their Intellectual Property in the Age of AI

Read about using AI in franchising. Franchisors must urgently address the risks AI poses to their intellectual property (IP). Unregulated AI use by franchisees, staff, or suppliers can unintentionally expose proprietary systems, branding, and customer data. To mitigate these threats, franchisors should implement clear AI usage policies in their Franchise Manuals. Regular audits, training, and …

Read moreWhy Franchisors Must Act Now to Protect Their Intellectual Property in the Age of AI
Franchisee Satisfaction Service

Read Why Leading Franchise Systems Measure Franchisee Satisfaction Regularly

Leading franchise systems regularly measure franchisee satisfaction to gain a true, balanced view of network sentiment, beyond the loudest voices or surface-level feedback. Independent surveys, backed by local benchmarking data from Franchize Consultants, reveal how a system compares within the New Zealand market and highlight areas needing attention. Deeper insights come from one-on-one interviews, uncovering …

Read moreRead Why Leading Franchise Systems Measure Franchisee Satisfaction Regularly
Responsible Franchising Building the Right System

Responsible Franchising: Building the Right System from the Start

Franchising can be a powerful way to grow a business. It can enable faster expansion, wider market coverage and stronger local execution than many company-owned models. But growth without the right preparation can do more harm than good. Franchising can be a powerful way to grow a business. It can enable faster expansion, wider market …

Read moreResponsible Franchising: Building the Right System from the Start
World Franchise Day

Celebrating World Franchise Day 11 June 2025

Today, on World Franchise Day, we celebrate the powerful and positive impact of franchising across New Zealand and around the globe. At the heart of every franchise network are the franchisees Franchisees are the enterprising, hardworking individuals who bring products and services to life in local communities every day. They build teams, support customers, and …

Read moreCelebrating World Franchise Day 11 June 2025
The Role of a Franchise System Review

When the Pressure’s On, Structure Matters: The Role of a Franchise System Review

A franchise system review is an essential step, not a Luxury. For many New Zealand franchise systems, the current economic climate is turning up the pressure and franchisees are feeling it first. Sales are softening as consumer demand wanes, and at the same time, input costs and overheads continue to climb. That’s putting real pressure …

Read moreWhen the Pressure’s On, Structure Matters: The Role of a Franchise System Review
Franchise Manual Consultants

Is Your Franchise Manual Missing in Action?

A franchise manual will often fall behind without clear maintenance processes, however an update will improve onboarding, clarity, and franchisee confidence. Franchize Consultants helps franchisors update their franchise manual in manageable stages, often sparking wider improvements in franchise management. If your franchise manual is outdated, we offer support to review and advise improvements. Many franchisors …

Read moreIs Your Franchise Manual Missing in Action?
Franchize Bulletin

Franchize Bulletin June 2025

Greetings Franchising and Business Leaders Welcome to the June edition of the Franchize Bulletin. Challenging conditions often expose the strength of franchise foundations and 2025 has been no exception – with cost pressures, cautious consumers, competitive markets, and an uncertain economic recovery. So many franchisors and franchisees are being asked to do more with less. …

Read moreFranchize Bulletin June 2025
FANZ Awards

Franchisee Satisfaction: Your Strategic Edge in the FANZ Awards

Are you planning to enter the 2025 FANZ Awards? Here’s why franchisee sentiment could be the key to a winning entry. Independent franchisee satisfaction surveys offer a valuable perspective on how your franchise system is performing in the real world. For FANZ Awards entries, this insight is critical. It enables you to demonstrate tangible outcomes, …

Read moreFranchisee Satisfaction: Your Strategic Edge in the FANZ Awards
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Call 09 523 3858

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Office Address

Franchize Consultants (NZ)
Suite 4, Level 1, 27 Gillies Avenue, Newmarket, Auckland, New Zealand.

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“Franchize Consultants have been proudly serving New Zealand for 35 years.”

Westpac New Zealand Franchise Awards.

    Six times winner of Westpac New Zealand Franchise Awards.

    Franchise Association of New Zealand members

    Founding member since inception of the Franchise Association of New Zealand.

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