Franchise Field Support Visit Training For Franchisor Field Support Representatives
Next session: Monday 11 March 2019
Attendees gain knowledge on key facets of franchise field support visits. This includes their importance, the many roles FSRs should perform and the field visit process. We also cover essential do’s and don’ts and the FSR ‘toolbox.’ Investment $495+GST. Limited to 20 attendees.
What our attendees said:
- “Fabulous combination of people which lead to an enjoyable and informative session. Excellent presenters who kept the day rolling, despite those individuals who were giggling way too much!”
- “The interaction with other people on the course was great to see what others are doing/thinking of doing”
- “I think it was very informative and fulfilled all my expectations”
- “really enjoyed it and took away a lot I can use”
Improving Franchisee Performance For Franchisor Field Support Representatives
Next session: Wednesday 13 March 2019
This franchise training is focused on helping FSRs develop franchisee performance. This is acheived by focusing on franchisee business planning and performance information (financial and non-financial KPIs). We also work through and benchmarking and sensitivity analysis, and franchisee development processes. Investment $495+GST.
What our attendees found valuable:
- “The provision of some really good insights and techniques/blueprints to utilise to effectively manage a franchisees performance. Good to share with other franchisors their experiences in this area and the course provided the platform to help us deliver more value to our franchisees to help improve business performance.”
- ‘I enjoyed the depth of knowledge that was available from the presenters and how they were able to make links to real life situations”
- “Preparation and following through the visit”
Franchisee Business Planning (for Field Managers)
Next session: Monday 25 March 2019
This franchise training is targeted at upskilling Field Managers on the effective business planning with franchisees. It provides Field Managers with valuable background and skills to engage with franchisees, encouraging effective business planning and business plan implementation. Investment $495+GST. Limited to 20 attendees.
Benefits are an improved understanding of:
- The purpose of franchisee business planning and the process
- The elements of the business plan, along with associated data requirements
- How to best assist franchisees to complete a business plan and then achieve the objectives
- Strategies to overcome common franchisee business planning objections
Managing a Franchise System For Franchisors and Support Staff
Next session: Tuesday 26 and Wednesday 27 March
This programme covers key franchise system leadership and planning, Franchise Support Office roles. We also cover franchisee recruitment, launching franchisees, ongoing support and training. Finally, the programme also addresses marketing in a franchise system, communication and compliance, etc. This programme is valuable for established franchisors. It is also a great introduction to to franchising for prospective or new franchisors. Investment $950+GST
What our attendees said:
- “Great course content, exceptionally well presented and in fact exceeded my expectations.”
- “I learnt so much about the franchise business. We can make more informed decisions. Everything was valuable. I appreciated hearing all the negatives and difficulties and ways to over come them.”
- “The relaxed, yet professional manner in which the training was presented by Donna & Callum and the ver y comprehensive scope of subjects.”
- “The subjects covered and the knowledge & experience of the presenters provided me with the assurance that I was learning the nuts & bolts of the franchise sector and nothing was glossed over.”
Growing a Business with Franchising and Licensing
Dr Callum Floyd of Franchize Consultants, in association with Westpac’s Daniel Cloete, and MYOB, will provide insight into franchising and licensing a business. This includes how more businesses from more industries are taking advantage of the opportunities a well-structured and managed system can provide. This programme provides ambitious business owners with valuable insights into franchising and licensing. This includes why companies franchise/license, different structures, and the process of franchising/licensing. The programme also addresses available specialist advice, banking requirements and opportunities, key success factors, and more.
Core topics covered include:
- Franchising and licensing background and history
- Advantages and disadvantages
- The right time to consider franchising/licensing
- What it takes to do it properly
- Different types of franchising/ licensing structures
- Types of franchising/licensing fees
- Franchisee/ licensee manuals and training
- The importance of support and field visits
- Franchising/licensing lifecycle
- Banking requirements and opportunities for new franchisors / licensors
- Available specialist professional advice and how to use it
Growing Franchisee Profit
Dr Callum Floyd and Michelle Bentham will help franchisees identify ways to improve business performance, profit and sustainability. This is achieved through an improved understanding of relevant financial and non-financial information and business analysis (including benchmarking and sensitivity analysis). We also work through the role of business planning, and ways to work productively with field staff and franchisors.