Franchisee Support Training Update. Learn about building great franchisor teams in May and June 2025. It’s time to register for one of our Franchisee Support courses.

Part One – Improving Franchisee Performance

For Field Managers to truly help franchisees thrive, they first need a deep understanding of franchisee performance, profitability, and long-term sustainability. That is exactly what our Improving Franchisee Performance Programme contributes to.

We are incredibly proud of this franchisee training programme and the resources we’ve developed to support franchisors and Field Managers. Attendees work through a detailed case study, supported by extensive resource examples, to gain practical insights they can apply.

Learn About This Improving Franchisee Performance Programme

This training programme is the first of three foundational learning blocks for Field Managers.

Dates: Wednesday 14th & Thursday 15th May – 1 PM to 5 PM Online
Presenters: Michelle Bentham and Callum Floyd
Format: Virtual (8 hours across two half-day sessions)
Investment: $455 + GST per attendee

Ideal for Field Managers and Franchise Executives, this training course covers:

• Understanding financial and non-financial performance KPIs
• Benchmarking franchisee performance
• Sensitivity analysis for better decision-making
• Effective field visits and business planning
• Overcoming common franchisee challenges
• Case studies for real-world application

Accredited for points toward the internationally-recognised Certified Franchise Executive (CFE) qualification.

These programmes can also be delivered 1-1 or in-house.

Part Two – Franchisee Field Visit Foundations

Field Managers play a pivotal role in franchisee success, and one of the most critical ways they provide support is through effective field visits.

Our Field Visit Foundations programme is designed to equip Field Managers with the tools, strategies, and confidence needed to make every field visit impactful.

Through practical frameworks, real-world case studies, and expert guidance, attendees will develop a structured approach to field visits that fosters franchisee growth and enhances overall network performance.

Learn About This Franchisee Field Visit Foundations Programme

This programme is the second of three foundational learning blocks for Field Managers and runs online.

Ideal for Field Managers and Franchise Executives, this training course covers:

• The importance of field visits in a franchise network
• The many roles of a Field Manager
• Understanding the franchisor-franchisee relationship lifecycle
• A structured, multi-stage field visit process
• Do’s and don’ts for maximising effectiveness
• Essential tools and infrastructure for impactful visits
• Case studies and real-world examples

Dates: Wednesday 21st & Thursday 22nd May – 1 PM to 5 PM Online
Presenters: Michelle Bentham and Callum Floyd
Format: Virtual (8 hours across two half-day sessions)
Investment: $455 + GST per attendee

Accredited for points toward the internationally-recognised Certified Franchise Executive (CFE) qualification.

These programmes can also be delivered 1-1 or in-house.

Part Three – Franchisee Business Planning

Today more than ever, effective franchisee business planning needs to be at the centre of the franchisee-franchisor journey and relationship.

Field Managers play a pivotal role in helping franchisees establish and work to meaningful business plans.

Learn About The Franchisee Business Planning Programme

The Franchisee Business Planning programme for Field Managers is the third of three building blocks, and runs Wednesday 4 and Thursday 5 June – online from 1pm to 5pm.

In this session, Field Managers learn how to engage effectively with franchisees on business planning, including the components of a successful franchisee business plan.

Ideal for Field Managers and Franchise Executives, this training course covers:

• Franchisee business planning structure and purpose
• Franchisee business planning tools
• The role of data, benchmarking, and sensitivity analysis
• Developing and managing a franchisee business plan
• Overcoming common challenges
• Case studies

Dates: Wednesday 4th & Thursday 5th June – 1 PM to 5 PM Online
Presenters: Michelle Bentham and Callum Floyd
Format: Virtual (8 hours across two half-day sessions)
Investment: $455 + GST per attendee

Accredited for points toward the internationally-recognised Certified Franchise Executive (CFE) qualification.

These programmes can also be delivered 1-1 or in-house.

Part Four – Franchise System Training

We have a two full day in-person Managing a Franchise System training programme, ideal for new franchisors and General Managers.

This is held in-person in Newmarket, Auckland. The dates for the Managing a Franchise System course are 17 & 18 June. Both days are full days, from 9am to 5pm.

Learn About The Franchise System Training Programme

Managing a successful franchise system is a unique and complex business. This training programme from Franchize Consultants teaches the fundamentals of managing a franchise system and provides franchisor executives with core knowledge and skills necessary to effectively manage a franchise network and earn the ongoing respect and co-operation of franchisees.

Ideal for Franchisors and Field Managers, this training course covers:

• Franchise system leadership and support office roles
• Recruiting and onboarding franchisees
• Franchisee support and development, including field visits
• Managing franchisee compliance
• Managing franchise system change
• Franchisee satisfaction drivers and outputs
• Franchisee exit management

Dates: Wednesday 17th & Thursday 18th June – 9 AM to 5 PM In-Person
Presenters: Michelle Bentham and Callum Floyd
Format: In-Person (Two full-day sessions)
Investment: $955 + GST per attendee

Accredited for points toward the internationally-recognised Certified Franchise Executive (CFE) qualification.

These programmes can also be delivered 1-1 or in-house.

Register for our Franchisee Support Training Programmes

Contact Franchize Consultants if you would like help with an established franchise network. We’d be very happy to sit down with you to understand your situation and objectives and explain the supporting services we provide. You can also follow us via LinkedIn, Facebook, Instagram and Google.

We’ve been offering well-regarded Franchise Training programmes for over 10 years now. Our programmes are suitable for almost any support team member and are relied upon by many leading and emerging franchise companies.