Franchise Advisory Councils (FACs) are an important communication form and mechanism for developing a co-operative franchise relationship.
Operating well, FACs can strongly contribute to good franchise relations and an advancing business model for franchisor and franchisees alike.
FACs, however, often vary in their effectiveness from both a franchisor and franchisee point of view.
We find a common pattern of issues around FACs that are partly rooted in a short and/or poorly written FAC constitution. We often find FAC constitutions do not cover many important areas, leave some open to interpretation, or even include counter-productive structures or suggestions.
Operating a FAC involves considerable franchisor and franchisee effort on an ongoing basis. It therefore follows that it is worth ensuring that the basis for the FAC (i.e., the constitution) is structured in an optimal way for the business and situation.
- Do you have a professional constitution that comprehensively addresses your FAC structure and management?
- When did you last review your FAC constitution?
About the Franchising Best Practice 500 Series
This is part of a series of franchising best practices. Franchize Consultants is sharing and publishing these best practices weekly for the betterment of franchising. We know that better knowledge and execution of franchising best practices leads to bigger and more valuable franchisor and franchisee businesses.
We have assembled the first 40 best practices into The Best Practice Handbook, which is available for purchase.